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Customer Team Leader; District Sales Manager), Cardiovascular Disease - Alabama District

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Merck
Full Time position
Listed on 2026-06-04
Job specializations:
  • Business
    Business Management, Business Analyst
Job Description & How to Apply Below
Position: Customer Team Leader (District Sales Manager), Cardiovascular Disease - Alabama District
** Job Description*
* The Customer Team Leader (CTL) plays a critical role in establishing our company's customer- focused initiative.

This is a field-based sales management position that is responsible for the Alabama district, which includes covering the following areas within the state of Alabama:
Birmingham, Mobile, Montgomery, and Tuscaloosa.

This role is also responsible for covering Pensacola, Florida.

*
* Key Responsibilities:

*
* + Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.

+ Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.

+ Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.

+ Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.

+ Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays. Specific requirements can be discussed during the interview process.



** Qualifications and Attributes:*
* + Proven ability to cultivate a high-performing, motivated sales team culture, preferably with experience in the Cardiovascular therapeutic area.

+ Provide strong leadership by guiding teams through change and challenges using situational coaching and emotional intelligence. Lead by example with a growth mindset and agility, while fostering trust and openness to support teams effectively during periods of transition.

+ Navigate ambiguity with confidence and a forward-looking vision, communicating clearly and transparently to adapt customer engagement models within the Cardiovascular market and beyond.

+ Maintain a customer-focused mindset by actively listening to understand customer objectives and foster meaningful relationships across the organization.

+ Apply expertise in account planning and management, collaborating effectively with cross-functional teams to achieve common goals.

+ Experience building and maintaining strong relationships with key accounts and customers in the Cardiovascular sector.

+ Solid understanding of Rx Pathways, including prescription processes through healthcare providers, Electronic Health Records (EHR), pharmacies, and knowledge of benefit design and prior authorization requirements.

+ Skilled in coaching sales professionals to navigate Managed Care environments and partner with Integrated Delivery Networks (IDN) and Account Management teams.

+ Track record of leading successful product launch teams in competitive markets.

+ Proficient in leveraging business analytics and technology to generate insights, develop strategies, and execute plans, while coaching sales teams to utilize these tools effectively.

** Required

Skills and Experience:

*
* + Bachelor's degree (BA/BS) degree with minimum 5 years' experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry

+ Valid driver's license

** Preferred

Skills and Experience:

*
* + Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline

+ At least 3 years' experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations

+ Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience

+ Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact

+ Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries

+ Skilled at establishing and maintaining relationships and networks within customer organizations

CCSALES
2026

*
* Required Skills:

*
* Account Management, Account Management, Account Planning, Adaptability, Analytical Problem Solving, Business Data Analytics, Business Intelligence (BI), Cardiovascular Pharmacology, Customer Engagement, Decision Making, Electronic Health Records (EHR), Electronic…
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