Senior Project Management Analyst; Aetna Dental​/Vision

Position Summary

The Sr. Analyst, Project Manager role supports strategic growth initiatives across the Dental & Vision Small and Mid-Size Business Sales organization, emphasizing standalone dental operations, Gateway implementation/enhancements, sales support operations, and cross‑functional project execution. The role serves as a key liaison between Sales, Product, IT, Operations, and Distribution partners to ensure streamlined processes, improved broker experience, and execution of enterprise priorities.

• Manage and oversee the standalone dental mailbox, including triage, routing, escalation management, and workflow coordination across sales, underwriting, and operations teams.
• Partner with Sales to support standalone dental and vision growth initiatives and ensure timely follow‑up on broker and field requests.
• Coordinate Gateway enhancement initiatives, gathering business requirements, testing issue tracking, user feedback, and implementation support.
• Support sales teams with RFP coordination, reporting requests, quote tracking, broker issue resolution, and strategic case support.
• Support reporting and analytics related to standalone dental growth, Gateway adoption, sales performance, and operational effectiveness.
• Identify opportunities for process improvement and recommend scalable solutions that enhance service delivery and sales execution.
• Maintain strong working relationships with internal business partners and field sales teams to ensure alignment on priorities and execution.

• 1-5 years of relevant experience.
• Knowledge and experience in managed care and/or sales, such as product/process/systems knowledge, underwriting practices, account management, healthcare RFPs, and administrative operations.
• Working knowledge of problem solving and decision‑making skills.
• Strong presentation and communication skills; ability to modify communication delivery based on audience.

• Certified Analytics Professional (CAP).
• Project Management Professional (PMP).
• Bachelor’s degree.

• High School Diploma or equivalent.
• Prior relevant work experience, 1-5 years.

40

Full time

$46,988.00 - $

This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.