Program Manager & Coordinator, IDN

About BD

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

The Program Manager & Coordinator reporting into the GVP IDN will play a pivotal role in ensuring the efficient and effective functioning of the Strategic Customer IDN Team. This position provides program management and high-level operational support, focusing on implementing and maintaining standardized processes and operational rigor across key activities. Leveraging principles of BD Excellence, the role will coordinate critical executive activities, manage data, and support initiatives aimed at continuous improvement to enhance overall team effectiveness and customer engagement.

This role is essential for translating strategic intent into organized, actionable execution within a fast-paced environment.

The ideal candidate will have strong interpersonal and communication skills, a willingness to learn and apply structured problem‑solving approaches to improve processes, and comfort operating with high learning agility in ambiguous situations. Exceptional organizational skills and meticulous attention to detail are key. For long‑term success in this position, a strong execution style orientation coupled with a proactive and hands‑on mindset is paramount.

• Partner with 18 SCVPs and 3 IDN VPs to drive prioritization, develop integrated roadmaps, and manage execution against strategic priorities across Business Units and regions aligned with the IDN strategic initiatives.
• Translate strategic priorities from IDN leadership into integrated execution plans, ensuring alignment across Business Units and regions.
• Manage cross-functional programs, including tracking milestones, dependencies, risks, and mitigation plans.
• Analyze program data and business inputs to identify trends, risks, and opportunities, providing actionable insights to leadership.
• Drive accountability across stakeholders by proactively identifying gaps, escalating issues, and ensuring timely delivery of commitments.
• Establish and maintain program roadmaps and reporting mechanisms to provide clear visibility into progress, risks, and outcomes.
• Partner with leadership to prioritize initiatives, manage trade-offs, and ensure focus on highest‑impact activities.

• Coordinate executive meetings (internal and external), including scheduling, preparing agendas and necessary materials, and meticulous follow‑up on action items.
• Prepare and compile materials for Monthly Operating Reviews and leadership team meetings, ensuring accuracy and completeness.
• Manage and oversee customer meeting logistics, including scheduling, preparation, and documenting key outcomes.
• Produce concise summaries of Business Unit (BU) leadership communications for internal dissemination.
• Provide support for data management and uphold reporting integrity, ensuring information is accurate and accessible.
• Coordinate executive industry engagements as directed, including logistical arrangements and material preparation.

• Maintain and organize structures, frameworks, and templates to enable consistent standard work processes across the team.
• Assist in the creation, documentation, and ongoing maintenance of standard workflow processes.
• Own KPI tracking and reporting, ensuring visibility to performance, risks, and progress against strategic priorities.
• Contribute to the coordination of Salesforce (SFDC) rollout, adoption, and standard usage within the IDN team.
• Support initiatives focused on fostering a culture of accountability, learning agility, and execution excellence within the team.

• Partner with cross‑functional stakeholders to align priorities, timelines, and deliverables.
• Serve as a central integrator across Business Units, regions, and leadership…