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Lean Continuous Improvement Manager - Regulatory Systems
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-09-12
Listing for:
DGS Office of External Affairs
Full Time
position Listed on 2026-09-12
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
This role leads the Division of Water's continuous improvement and permitting modernization initiatives, evaluating business processes and implementing LEAN solutions to enhance regulatory performance and customer service. The manager oversees process improvement projects, develops performance tracking tools, coordinates with subject matter experts and stakeholders, and may supervise planning staff and contractors. Responsibilities include training staff on continuous improvement methods, supporting business analytics development, and ensuring timely and sustainable operational improvements.
Keyqualifications:
- Professional continuous improvement certification such as Lean Six Sigma Green Belt
- Four years' experience performing continuous improvement work including process review and recommendations
- Three years' experience conducting data analysis, statistical modeling, and root cause analysis
- Two years' experience designing and defining scope of continuous improvement projects
- Six months' experience in budget, grant, or contract administration
- Valid driver's license required as condition of hire
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