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Customer Service Rep Bilingual Casino Spanish Customer Service

Casino Guest Experience Specialist – Loyalty & Promotions

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Bally's
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Casino, Spanish Customer Service
  • Entertainment & Gaming
    Customer Service Rep, Casino
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A major casino-entertainment company in Dover, Delaware, is looking for a Specialist in Customer Service to engage with guests and provide exceptional customer experiences. You will be responsible for processing player club memberships, handling transactions both over the phone and in person, and maintaining knowledge of amenities and promotions. Candidates must have prior customer service experience, a high school diploma or GED, and strong communication skills.

This role offers a starting hourly rate of $16.50.
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