Customer Support Specialist​/Receptionist Dover Nissan

Customer Support Specialist / Receptionist Automotive Cashier | Full-Time | Growth Opportunity Why Choose Hertrich?

• Competitive Pay Plan
• Career growth and advancement opportunities
• 401(k) with Employer Match
• Employee Vehicle Purchase Discounts
• Stable, team‑oriented work environment

The Hertrich Family of Dealerships is hiring a Full‑Time Customer Support Specialist / Receptionist to support our busy dealership operations.

If you enjoy working with people, handling calls, and being part of a fast‑paced team, this is a great opportunity to build a long‑term career with room for advancement.

• Answer and manage a multi‑line phone system
• Greet and assist customers in a friendly, professional manner
• Process cash and credit card transactions accurately
• Handle service tickets, customer paperwork, and dealer transactions
• Perform general office duties (filing, data entry, organization)
• Support daily dealership operations as needed

• Strong communication skills (phone and in‑person)
• Professional, friendly, and customer‑focused attitude
• Basic computer skills and ability to learn dealership systems
• Organized and detail‑oriented
• Reliable with a strong work ethic
• Flexible schedule (including evenings and Saturdays)
• High School Diploma or GED required

Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug‑free workplace.