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Customer Success & Retention Specialist

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-05-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Manager in Dover, Delaware, responsible for ensuring customer satisfaction and product adoption. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and familiarity with Salesforce and Microsoft Office. This role includes portfolio management, onboarding support, and active engagement with customers to promote value realization. The salary range is $57,400 to $98,350 USD with additional commission opportunities and competitive benefits.
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