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Technical Support HelpDesk/Support

Billing & Customer Support Operations Specialist

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-14
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent federal services firm is seeking a Customer Support & Billing Operations Specialist to manage daily operational workflows, including billing inquiries and customer support. The ideal candidate will demonstrate strong analytical skills, attention to detail, and the ability to work efficiently across multiple systems. Responsibilities include handling customer interactions, research and resolution of issues, and collaborating with technical teams for testing activities.

Competitive compensation is provided, reflective of location and experience.
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