Customer Servive Representative

Position Details

Position: Customer Service Representative

Location: Dover, DE

Job : 22760

# of Openings: 1

Starting pay: $20/hour + bonus

HIRING IMMEDIATELY!

Part-Time

Schedule:

Monday–Friday | 10:00 AM–2:00 PM

IMPORTANT REQUIREMENT: Candidates must be available to work up to 40 hours per week between June 20th and July 2nd to support our busiest season. Outside of this period, the position returns to the regular part-time schedule listed above.

• Starting pay: $20/hour + bonuses
• Weekly pay
• Paid training
• No cold calling
• Career advancement opportunities — we want to see you grow personally and professionally
• Benefits available including Dental, Vision, Life Insurance, 401(k), and Paid Time Off eligibility

• Provide outstanding customer service on inbound calls and online inquiries
• Recommend moving services and products based on customer needs and availability
• Use your sales and communication skills to help customers confidently book their move
• Enter, schedule, and coordinate customer moves
• Input information into our move software to provide accurate estimates and scheduling
• Follow up with customers before and after moves to ensure satisfaction
• Professionally resolve customer concerns and questions
• Support sales, marketing, networking, and community initiatives
• Additional duties as assigned

Moving is stressful — join our team and help take the stress out of our customers’ day!

• High school diploma or GED required
• 1+ year of customer service or sales experience preferred
• Call center, inbound sales, retail, or customer-facing experience is a plus
• Friendly, helpful, and professional communication skills
• Strong multitasking and computer skills
• Ability to navigate software while speaking with customers
• Motivated by goals and delivering great customer experiences
• Organized, detail-oriented, and adaptable
• Comfortable in a fast-paced environment
• Team player with a positive attitude
• Ability to pass pre-employment background check and drug screen

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Dover, DE. The employer at this location is JKB Corporation.