Part Time Teller

Position Overview

As a Part Time Teller within PNC's Retail organization, you will be based in Wilmington, DE. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. This role involves working on the teller floor, handling a variety of customer interactions, and ensuring teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

• Delivers a unique customer experience aimed at improving customer financial well‑being and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

• Preferred
  
  Skills:
  
  Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales, Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs.
• Work Experience:
  
  Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
• Education:
  
  No degree required.
• Certifications:
  
  None required.
• Licenses:
  None required.

• Base Salary: $19.00 – $23.26
• This role is incentive eligible with payment based on company, business and/or individual performance.
• Medical/prescription drug coverage (with a Health Savings Account feature).
• Dental and vision options.
• Employee life insurance.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Back‑up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs fully paid.
• Robust wellness program with financial incentives.
• Paid time off: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year unless otherwise required by law.
• Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

If an accommodation is required to participate in the application process, please contact us via e‑mail at  Include “accommodation request” in the subject line and your name, the job , and preferred contact method in the e‑mail body. Emails not related to accommodation requests will not receive responses. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section
19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA). California residents are subject to the California Consumer Privacy Act privacy notice.