Service Delivery Manager: Customer Success
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-06-28
Listing for:
SHI
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager to oversee service delivery operations and ensure customer satisfaction. This role involves collaborating with internal teams to improve service practices and maintaining relationships with key customers.
The ideal candidate will have strong technical and interpersonal skills, a solid understanding of Microsoft services, and experience in customer support roles. A bachelor’s degree is required, along with the ability to effectively handle complex customer interactions.
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