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Customer Experience Leader: Service Ops

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: City of Dover
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55000 - 57000 USD Yearly USD 55000.00 57000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Leader: Service Ops & People

City of Dover is seeking a Customer Service Supervisor to oversee customer service operations for the area of responsibility in Dover, Delaware. The role focuses on supervising staff, planning, training, accounting, and reporting, with independent work and periodic reporting.

Requirements include an associate degree or two years of college, plus four years in customer service or business management, with two years in supervision.

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