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Guest Services Representative

Job in Dover, Kent County, Delaware, 19901, USA
Listing for: USA Government Jobs
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
Position: GUEST SERVICES REPRESENTATIVE
USA Government Jobs -  - Responsibilities:
Receives and confirms room reservations by letter, telephone, email, or personal contact;
Registers and assigns rooms to guests and issues room keys;
Calculates and posts charges to patrons' accounts and balances totals with control records;
Accepts payment, makes change, and presents departing guests checkout statements;
Maintains front desk area and lobby; prints backup reports from the property management system
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