System Operator

Salary range: IBEW Labor Grade 24 / $48.30 Per Hour

Hours: Full-Time

Job Description:

There’s never been a better time to explore a future with the City of Dover working in the Electric Department. The City of Dover is currently seeking qualified applicants for the position of System Operator I. The primary duties of this position shall be to monitor the water/wastewater and electric SCADA system operations and transmit and receive messages relating to the same.

This position is responsible for collection of data, scheduling outages, drafting switching schedules, performing switching schedules, record keeping, telephone and radio communications, and dispatching assistance/repair crews. This position will also work under general supervision and independently developing work methods and sequences.

Job Responsibilities

• Monitors/operates the Transmission and Distribution SCADA system and coordinates system status with other electrical companies and external agencies.
• Monitors wastewater stations to ensure proper functioning and coordinates notifications and responses with appropriate departments as required.
• Identifies abnormal operating conditions and initiates appropriate notifications, coordination, and dispatch actions in accordance with established procedures.
• Operates radio, telephone, and other communication systems to transmit and receive operational messages.
• Receives customer calls related to service interruptions or system concerns and prepares work orders and/or dispatches appropriate personnel.
• Coordinates accounting of electric system with major energy company; coordinates emergencies, including environmental, with other agencies as required.
• Prepares equipment for sale; prepares contaminated soil and equipment for disposal if needed.
• Maintains records/logs for area of responsibility and prepares routine and special reports as required.
• Prepares and coordinates switching schedules for the distribution and transmission systems.
• Performs related operational and administrative duties assigned.
• Operates on a rotating 12-hour shift schedule, including days, nights, weekends, and holidays, to support continuous 24/7 system operations.
• Position requires flexibility to cover additional shifts when other operators are on planned or unplanned leave, in order to maintain minimum staffing and system reliability.
• Frequent overtime opportunities are available and strongly encouraged, primarily to support shift coverage and continuity of operations.

Required Qualifications

• Associate’s degree or the equivalent of two years of college or specialized vocational training in power plant operations or electrical related field.
• Two (2) years of related experience.
• Experience in utility system operations or dispatching is preferred.

A criminal background investigation will be required. Candidates may be given a job-related test during the interview process.

Compensation

• Health, dental, vision and group life insurance.
• 401(a) and 457 deferred compensation plans.

Ethical conduct and honest behavior are our basic organizational values. Candidates will be instrumental in assisting to make Dover a place where people want to live through our motto – Dedication, Ownership, Vision, Excellence, Reliability.

City of Dover is an Equal Opportunity Employer.

Hourly Rate: IBEW Labor Grade 24 / $48.30 Per Hour

City Hall
15 Loockerman Plz
Dover, DE

Monday through Friday
8:30 a.m. to 5:00 p.m.