Technician - Slots

Gaming Technician

Responsibilities:

• Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
• Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
• Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
• Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio, and data system cards during assigned shift.
• Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
• Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
• Perform renovations or changes to the slot gaming area.
• Tag repairable parts noting appropriate information.
• Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
• Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
• Act in a professional manner towards guests and all employees at all times.
• Works safely, following all established safety rules and regulations
• Communicates effectively with co-workers, supervisors and guests
• Follows all relevant policies and procedures
• Performs other duties as assigned.

Competencies:

• Must possess high school diploma or GED or equivalent work experience
• Must posses a thorough knowledge of electronics and display including OHMS Law, Trans Theory, Micro Theory, computer systems and networks video monitor circuitry and basic computer programming; appropriate electronic technical schooling and have mechanical aptitude.
• Must possess good communication skills
• Must be able to report to work on time as scheduled
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check and receive a license from the DE Lottery
• Must present an overall professional appearance and report to work in appropriate attire
• Must possess excellent analytical, problem-solving, critical thinking and decision-making skills.
• Must possess excellent troubleshooting and diagnostics skills.
• Must be able to read and interpret schematics, electronic circuitry, and blueprints.
• Must be able to logically and independently plan, organize and complete work
• Must be able to make progress on multiple assignments under time constraints.
• Must be able to learn specific job duties and complete detailed work assignments, and to maintain knowledge of basic concepts and techniques.
• Must be able to use tools and equipment, including various power tools.
• Must be able to speak, read and write English

Work Environment:

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $22.00/hr

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