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Community Lending Loan Originator Assistant - Bilingual

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: FNBO
Full Time position
Listed on 2026-05-31
Job specializations:
  • Finance & Banking
    Financial Consultant, Banking & Finance, Financial Sales
  • Sales
    Banking & Finance, Financial Sales
Salary/Wage Range or Industry Benchmark: 37454 - 59927 USD Yearly USD 37454.00 59927.00 YEAR
Job Description & How to Apply Below

Summary Of The Job

Assist Loan Originators (LOs) as assigned to help drive loan production goals while at the same time providing a helpful, easy, and personal mortgage experience to all existing and prospective customers of FNBO. Must be able to multi-task and work in a fast paced production based environment. Responsible for establishing and developing relationships with various referral sources to foster additional closed loan business.

  • Proficiency in English and Spanish is required to be considered for this opportunity.
About This Role Key Accountabilities

Assist Loan Originator with all aspects of the mortgage lending process which would include but not limited to:

  • Conducting loan applications via telephone and face to face
  • Preparation of disclosures, including Good Faith Estimates
  • Communication with borrowers, agents, appraisers, underwriters, processors and closers throughout the loan process
  • Counseling borrowers
  • Conducting pre-qualifications
  • Closing loans
  • Written correspondence with customers

Research, identify and develop networks that enable exposure and opportunities to develop relationships with potential prospects and existing clientele.

  • Prospect and build new relationships with both inside and outside of the bank while respecting the relationships of the Loan Originator.

Provide sales and administrative support to assigned business office and the mortgage lending group.

  • Provide input and assist in the development of marketing materials and strategies.
  • Assist in the development and maintenance of clientele files.
  • Conduct industry research and recommend the development of new products and services.
  • Assist in the development and maintenance of reporting metrics on office performance.

Maintain and continuously enhance industry knowledge of specific product & service expertise consistent with chosen area of expertise.

  • Research, identify and recommend in-depth comprehensive/detailed training and learning opportunities for self and products.
  • Identify the going forward impacts and opportunities of trends within the industry.
  • Provide input to and assist in the development of industry related communications.

Demonstrate organizational advocacy through positive teamwork, trust and mutual respect for customers and employees. Develop and implement initiatives that reinforce the mission, vision and advocacy model of First National Bank of Omaha and align to delivering the ultimate home mortgage experience and aligning to First National’s Operating Philosophy.

  • Provide an individualized and meaningful quality customer experience by engaging the customer, employees, and communities through accountability and mutual respect, integrity, unity, passion and listening to the needs of the customer and employees.
  • Seek opportunities and drive development within assigned role - Increasing revenue and reducing expenses.

Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.

  • Complete compliance training and adhere to internal procedures and controls, as required.
  • Report any known violations of compliance policy, laws, or regulations.
  • Report any suspicious customer and/or account activity.
  • If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.

Exhibit professional behavior and promote positive working relationships.

  • Complete special projects as assigned within allotted time frames.
  • Be accountable for continuous best efforts to complete the job assigned.
  • Exercise a willingness to be a resource to colleagues.
  • Practice Real Estate Lending values and support the goals and strategic plan.
  • Be proactive and respectful in all relationships.
Required
  • High School Diploma and/or equivalent work experience
  • Basic knowledge in the area of Real Estate mortgage market in local area
  • Strong time management and organizational skills
  • Ability to be a self starter and be self motivated
  • Strong communication and presentation skills
  • Strong knowledge of Microsoft Office
  • Proficiency in English and Spanish
Desired
  • Sales and lending experience
  • 2 years sales/financial service experience
  • Licensing for area or be along the path to obtaining.

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $37,454.00-$59,927.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment

It is anticipated that the incumbent in this role will work remotely, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you’ll be fully integrated into our team through robust digital collaboration tools and regular communication. The incumbent can work remotely from any of the states listed on the job posting, though occasional travel may be…

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