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Card Dispute Investigator & Resolution Specialist

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Dover Federal Credit Union
Full Time position
Listed on 2026-08-29
Job specializations:
  • Finance & Banking
    Banking Operations, Financial Compliance
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Dover Federal Credit Union is seeking a Card Dispute Processor to investigate and administer dispute processes for plastic cards. You will handle inquiries, provide timely resolutions, and prepare complete files for processing and regulatory compliance.

Role requires 1+ year in card dispute processing or customer service, with knowledge of Mastercard rules, Reg E, and strong attention to detail. Work involves collaboration with internal teams and vendors in a secure environment.

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