Medical Assistant

Job Title: Medical Assistant

Location: Dover, DE 19904

Duration: 1 Year with possible extension

Shift: Standard Shift

• Direct the daily activities of the Medical Assistant staff, including the assignment and completion of tasks, quality oversight and readiness, and preparation. Ensure work is completed efficiently and in accordance with Westside's standards, policies, and procedures. Delegate tasks to MAs as appropriate.
• Resolve coverage issues related to scheduled and unscheduled absences.
• Provide support to site MA team, including supporting orientation and ongoing training when needed, and continuously practicing, enforcing, and educating the MA team regarding workflows and workflow changes resulting from the addition or revision of policies and processes.
• Work in conjunction with the Nurse Manager to maintain vaccine and supply inventory and serve as a main contact for Vaccines for Children/317 programs, except where Lead CFS is present and responsible.
• Participate in quality improvement activities and initiatives with a focus on sustainability.
• Ensure daily point-of-care testing is completed per manufacturers recommendations.
• Oversee the testing of all assigned equipment to ensure equipment is working properly and notify the Clinical Floor Supervisor immediately when equipment is not functional.
• Complete MA timesheets, performance evaluations, performance improvement plans and formal corrective actions documentation as needed, except where Lead CFS is present and responsible.

• High school diploma or GED
• Successful completion of a medical assistant training program at an accredited institution
• Minimum of 5 years' experience as a Medical Assistant
• Medical Assistant Certification required, or will obtain within 180 days of employment start date
• Current BLS/CPR card