OR Scheduler

Overview

Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital

Status: Relief 0 Hours

Shift: Days

SALARY RANGE: 18.27 - 27.40 HOURLY

Multifaceted role involving preoperative and preprocedural data collection for the purposes of assigning of surgical and procedural information that assures the safest possible surgical and procedural experience. Responsible for monitoring timely receipt of patient information from physician offices and outside facilities; responsible for collating and auditing compliance of physician offices in providing information 48 – 72 hours prior to the intended date of service.

This position is responsible for researching and reconciling required and missing patient information, including but not limited to all diagnostic reports, history & physicals, permits, consults, medical clearance within stringent receiving time frames. Additional responsibilities include the daily build and distribution of surgical case information for the electronic scheduling system, collaborating with all perioperative departments and surgeons/providers’ offices for optimal service and patient experience.

• Scheduling:
  Transcribes scheduling information utilizing basic knowledge of anatomy and physiology, medical terminology and uses accepted abbreviations, according to HIPAA and BHMC policies. a. Verifies all scheduling information with surgeon/ office personnel appropriately within acceptable time frame to ensure accurate scheduling. b. Schedules patient PAT/Endoscopy and/or Infusion appointments. c. Performs confirmation of surgical schedule daily, in collaboration with charge nurse. Ensures next day schedules are closed at 2 PM.
  
  d. Distribution of surgical schedule, according to established Bayhealth parameters. e. Maintains meticulous records of scheduling documents and efforts.
• Chart Prep: a. Reviews all and logs in all received information from electronic fax for accuracy. b. Includes review and verification of presence of patient name, date of birth, surgeon, intended procedure date, history and physical, permit, orders, required diagnostic testing results (labs, EKG, type & screen/type & cross, chest x-ray, etc.), medical clearances (including but not limited to medical, cardiac, pulmonary as required by surgeon/anesthesia).
  
  c. Collaborates and communicates with the physician office staff, practice managers, PAT/Day Surgery/Endoscopy Registered Nurses and Anesthesia providers. d. Promptly reports discrepancies that would impede successful scheduling of an operative or endoscopy procedure.
• Record Keeping/Auditing:
  Performs systems audits for all patient related data to assure integrity of data. Ensure 99% of all cases are properly audited. a. Perform daily charges audit functions, as requested, in preparing Compliance Reports for receipt of patient information. b. Provides daily 48 hr compliance report information to Director/Manager c. Provides monthly 72 hr compliance report for SSEC and SOWG meetings as requested.
  
  d. Keeps a repository of patient information, organized by physician folder and date of service. e. Collaborates with Business Office/Patient Access to supply information as requested for discrepancies in billing/charging processes. f. Assists with operational reports as needed for payroll, shared governance, performance improvement and other functions as requested
• Information…