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Sr Insurance Product Content Prof

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Humana
Full Time position
Listed on 2026-07-11
Job specializations:
  • Healthcare
    Healthcare Management
Job Description & How to Apply Below
** Become a part of our caring community*
* Humana Healthy Horizons is looking for candidates to join our Medicaid Product Organization to support the strategic direction and growth of the Medicaid line of business. This is a unique opportunity for someone to influence the mission of a healthcare company committed to improving the health of the communities it serves.

The Senior Insurance Product Content Professional will project manage member handbook new builds, annual reviews and readiness activities from initiation to completion. You will manage scope, timeline, resources, and stakeholders to ensure success.

The Medicaid Insurance Product Management - Covered Services team purpose is to ensure the accurate administration and communication of covered services in our Medicaid health plans, thereby improving the health and well-being of those we serve.

We are a diverse set of accomplished people with deep Medicaid subject matter expertise who work in an agile, collaborative environment. To achieve our goals, we empower associates to pioneer simplicity, rethink routine and seek talent with the following attributes:

+ Creative - Adept at research to determine the opportunity and a structured yet flexible approach to problem solving.

+ Adaptive - Rapidly learn new knowledge, skills, and behaviors in response to changing circumstances.

+ Self-sufficient - Ability to navigate complex situations produce high quality deliverables.

+ Consultative - Build/sustain relationships and inform the work of others through actionable, objective insights.

+ Strategic - Forward thinking able to provide frameworks to maximize available resources to achieve growth.

The  
** Senior Insurance Product Content Professional
** creates content for insurance products through project management, product development collaboration, and capabilities alignment. The Senior Insurance Product Content Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities include:

+ Partner with subject matter experts to define and deliver applicable Member Handbook content adherent to contract requirements, RFPs and established processes.

+ Develop comprehensive project plans to outline scope, timelines, resources, and deliverables for New Builds, Annual Reviews and Readiness.

+ Coordinates and manages the end-to-end project lifecycle, ensuring all states, from initial planning to final delivery, are executed effectively.

+ Works with leaders to establish project milestones and ensure project deliverables are met on time and within scope.

+ Facilitate regular project meetings, ensure clear communication of progress, updates, and any roadblocks.

+ Communicate project timelines, deliverables, and changes effectively to internal and external stakeholders.

+ Manages document control processes, ensuring that all versions of the handbook are properly stored and documented.

+ Maintain training and process documents on updates, and usage of member handbooks.

+ Partner with leaders in offering ongoing support to internal stakeholders regarding handbook content and related inquiries.

+ Work as a liaison with Print Team and Web Team to load handbooks to web, load to OES system and print management.

+ Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

+ Exercises considerable latitude in determining objectives and approaches to assignments.

** Use your skills to make an impact*
* ** Required Qualifications*
* + Bachelor's Degree  
** OR
* * 4+ years in the field of health insurance, managed care, or healthcare advisory services.

+ Working knowledge of health insurance products with a focus on covered and enhanced services and major annual communications of member handbooks, summary of benefits, provider directories, etc.

+ Demonstrated experience building templates, creating content, standard documentation, policy, and procedures.

+ Proven experience in project management - Expertise in driving operational efficiencies and management of timelines and…
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