Medical Assistant, Women's Health

Site:
Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.

The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Wentworth Health Partners, an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, offers comprehensive, personalized care for all stages of a woman's life in an atmosphere of privacy and trust. The Center for Women's Health and Wellness offers comprehensive, personalized care for all stages of a woman's life in an atmosphere of privacy and trust. Our team of expert providers and specialists at OB/GYN and Infertility take a thoughtful approach to provide high-quality compassionate care in the areas of Obstetrics, Gynecology, Urogynecology, Infertility and LGBTQ+ care.

This full-time position is primarily based at our 15 Old Rollinsford Road location Wednesday through Friday, working 8:00 AM to 4:30 PM. On Mondays and Tuesdays, the schedule is 8:00 AM to 5:00 PM, with the primary location at 770 Central Avenue; however, the individual will be expected to float to other practice locations as needed to provide coverage.

We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.

The Medical Assistant plays a key role in maintaining efficient patient flow and delivering comprehensive clinical support. Responsibilities include rooming patients, obtaining vital signs, performing point-of-care testing, documenting patient information, and assisting with procedures.

This role requires the ability to manage a broad scope of responsibilities, maintain steady patient flow, and adapt to supporting multiple providers, while demonstrating strong clinical judgment, reliability, and a proactive, team-oriented approach

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care?

Yes

Essential Functions

* Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.

* Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.

* Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.

* Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.

* Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.

* Maintains inventory of immunizations and check expiration dates.

* Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.

* Responsible for improving appropriate departmental quality…