Senior Medical Science Liaison, Nephrology - East OH, PA, WV

Senior Medical Science Liaison, Nephrology

Otsuka America Pharmaceutical, Inc. customer engagement approach is designed to better deliver on patient, caregiver and HCP needs in an evolving healthcare environment. This model is built around where patients get their care—locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.

The local “ecosystem approach” creates a unified focus among account management, medical, patient access, marketing and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to help bridge care gaps.

As an integral member of the ecosystem team for Otsuka’s ecosystem-based customer engagement model, the Senior Medical Science Liaison (MSL), contributes to the development of the ecosystem strategic business plan and identifies key stakeholders that are vital to the ecosystem.

The Senior MSL is a credible partner responsible for providing clinical, scientific and health economic information related to nephrology and immunology disease states and the appropriate utilization of approved Otsuka products within an ecosystem. This field-based position will engage with Key Influencers (KIs), Local Practice Leaders (LPLs), healthcare providers, and patient groups within their ecosystem, to further patient outcomes aligned with the overarching objectives of Otsuka.

In collaboration with their ecosystem partners, MSLs contribute to the customization of the region business strategy to meet local ecosystem needs and are responsible for the medical and educational requirements of their customers. In addition, MSLs may be responsible for covering multiple products within a therapeutic area, as well as engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights shared within the ecosystem.

• As part of the ecosystem team, contributes a clinical and scientific perspective to the local execution plan that addresses customer challenges, issues, and opportunities, to bring about improved patient care and outcomes. This extends to include coordination around execution of field activities.

• Build, cultivate, and leverage external relationships with key scientific and medical customers and organizations within their territory to ensure strong understanding of evolving healthcare trends, disease state, Otsuka products, systems, and services across the ecosystem landscape, including KIs, LPLs, Key Decision Makers (KDMs) and Patient Advocacy. Delivers on business objectives that go beyond their territory and impacts the Medical Affairs organization.

• Maintains a deep and comprehensive understanding of the ecosystem to ensure alignment with Otsuka’s patient-centric strategy and priorities, including provision and delivery of optimal patient care.

• To be a credible source of evidence-based information that demonstrates the value of Otsuka and its products from the clinical, economic, and humanistic standpoint and works in partnership with providers, and other key stakeholders to apply practical real-world solutions to improve patient outcomes. Engages stakeholders at the local level that has some influence across the region.

• Build and cultivate important internal working relationships across the matrix team to ensure an enterprise approach when working with customers. Be accountable to regional Field Medical Affairs (FMA) leadership to shape and execute on local medical strategies within planned timelines.

• Leads special projects as requested by management and takes on incremental point roles within FMA

• Disseminate disease state and healthcare landscape information to customers in the field as defined by priorities

• Responsible for clinical and data focused training of promotional and disease state speakers.

• May serve as part of Otsuka’s speaker bureau in…