Direct Support Professional

Direct Support Professional (DSP) – Behavioral Health Residential

Make a Difference Every Day

Are you passionate about helping others live meaningful, independent lives? Do you believe in treating every person with dignity, compassion, and respect? If so, we invite you to join our team as a Direct Support Professional (DSP).

As one of Delaware's largest nonprofit human services organizations, we partner with communities, government agencies, and healthcare providers to support vulnerable individuals in achieving their goals and living their best lives. Our DSPs play a critical role in empowering individuals with intellectual, developmental, and behavioral health challenges to thrive in their homes and communities.

If you're looking for rewarding work where you can make a lasting impact, we'd love to hear from you.

The Direct Support Professional (DSP) is a valued member of the interdisciplinary care team who provides compassionate, person-centered support to individuals with intellectual, developmental, and behavioral health needs.

The DSP assists individuals in developing life skills, maintaining health and wellness, increasing independence, and participating fully in their communities. Through encouragement, guidance, and daily support, the DSP helps individuals reach their personal goals while ensuring their safety and well-being.

This role embraces the organization's mission and values by fostering a culture of compassion, hope, collaboration, and service.

• Assist individuals with daily living activities, including:
• Personal hygiene and grooming
• Bathing and dressing
• Meal planning and preparation
• Household chores and housekeeping
• Community participation and recreational activities
• Support individuals in developing and maintaining independent living skills.
• Encourage and empower individuals to achieve personal goals and maximize their quality of life.
• Promote inclusion, self-determination, and meaningful community involvement.

• Build positive, supportive, and professional relationships with individuals served.
• Encourage social connections and healthy relationships with family members, peers, and community members.
• Model hope, optimism, and positive reinforcement to support personal growth and recovery.
• Accompany and support individuals during appointments, recreational activities, shopping trips, and community outings.

• Assist with daily medication administration and monitoring in accordance with organizational policies and procedures.
• Maintain a safe, clean, and supportive living environment.
• Monitor the overall well-being of individuals and report concerns to supervisors and clinical staff.
• Assist in ensuring the health, safety, and welfare of all persons served.

• Monitor for potential crisis situations and respond appropriately using approved interventions and best practices.
• Utilize crisis intervention skills and de-escalation techniques when needed.
• Follow established policies and procedures for emergency situations.
• Report suspected abuse, neglect, exploitation, or mistreatment immediately and in accordance with agency requirements.

• Complete accurate and timely documentation of services, activities, observations, and incidents.
• Maintain confidentiality of all client information in compliance with HIPAA and organizational standards.
• Follow all agency policies, procedures, ethical standards, and regulatory requirements.

• Work collaboratively with supervisors, clinicians, nurses, family members, and other team members.
• Participate in team meetings, training sessions, and professional development opportunities.
• Contribute to a positive and supportive team environment focused on quality care and excellent service.

• High School Diploma or GED required.
• Valid Delaware driver's license.
• Minimum of three (3) years of acceptable driving history.
• Ability to meet agency driving requirements and safely transport individuals when needed.

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