Developmental Disabilities Program Evaluator

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit (Use the "Apply for this Job" box below). today!

This position is dedicated to protecting the health, safety, and rights of individuals receiving services through Delaware's Medicaid Home and Community-Based Services (HCBS) Waiver. The incumbent will assist with the monitoring and oversight of Medicaid-funded services to ensure compliance with federal and state regulations while promoting quality, accountability, and trauma informed person-centered practices. Key responsibilities include conducting and processing reportable incident and rights investigations, evaluating person-centered service planning, monitoring provider compliance, safeguarding the rights of individuals receiving services, and verifying the implementation of corrective actions to ensure continuous quality improvement.

This position offers a dynamic combination of office-based and field work, providing opportunities to collaborate with providers, individuals, families, and other stakeholders.

• Conducts evaluation and monitoring of programs in residential living areas to ensure adherence to ICF/IID and Medicaid Community Rule standards, and facility policies and procedures.
• Reviews, oversees and evaluates habilitative plans and programs through observations, surveys and audits.
• Provides consultation and instruction to facility staff and assists program units in methods of programming and self-evaluation.
• Serves as Administrator during evenings and weekends in the absence of the facility head and other charge administrators, as applicable.
• Assists in the development, planning and reviewing of residential service delivery systems, plans, procedures and policies.

• Possession of a Bachelors degree or higher in Behavioral or Social Science or related field.
• Six months experience in program evaluation such as evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
• Six months experience in recommending alternatives, improvements, courses of action and other changes based on findings.
• Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, and physical and mental health treatment, prevention or rehabilitation.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in narrative report writing.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

To learn more about the comprehensive benefit package please visit our website at /

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling  or by visiting  .

If you need assistance with an accommodation under the…