Reading Room Assistant

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand‑alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Day/ Evening

SALARY RANGE: 16.57 - 24.86 HOURLY

The Diagnostic Imaging Reading Room Assistant works under the direction of the Diagnostic Imaging Senior manager. The Reading Room Assistant is a key component to the Diagnostic Imaging Department, with their primary responsibility being support to the radiologists in the communication of STAT and Critical findings to the ordering providers and appropriate clinical staff.

• Effectively communicates STAT and designated patient findings to the ordering or covering providers. Communicates Critical results to designated nursing staff for current in‑patient studies.
• Ensures proper documentation of communications in the patient’s EMR via the STAT, Fax, and Critical Finding worklists. This documentation must be complete, accurate, and be supportive for any potential legal investigation regarding appropriate patient care.
• Appropriately handles Hold & Call patients by conveying ordering provider instructions or safely transferring the patient to the designated location based on the ordering provider’s instructions.
• Work closely with the radiologists, care team providers, and technologists by ensuring a smooth and efficient workflow.
• Monitor the PACS worklist by ensuring that only cases designated for the in‑house radiologists are on this list, ensuring efficiency and productivity for this group.
• Provide primary phone support for the radiologists for contacting physicians and outside customers; including handling calls for radiologists working at multiple outside locations.
• Is proficient in the use of the hospital EMR, PACS system and all electronic communication tools available. Ensures that all electronic transfers of patient results are successful and can identify/correct any incorrect provider demographics, ensuring successful future communications
• Provides help with File room duties to transfer images for continuing care purposes and deliver records to requested areas within the hospital.
• Manage multiple weekly worklists for tumor board presentations.
• Completes and documents daily QC checks for in‑house mammography workstation.
• All other duties as assigned within the scope and range of job responsibilities.

• Education:
  
  High School Diploma or GED ;
• Credential(s):
• Experience:
  
  Required:
  
  6 months medical record office experience

• Education:
• Credential(s):
• Experience: