Services Specialist III to Honorably Discharged Veterans

Summary Statement

Within this Employment Services Specialist III role, you'll directly support the Disabled Veterans’ Outreach Program (DVOP) under 38 U.S.C.

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seeker’s employment potential using assessment tools and labor market information.
• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulates employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Monitors job seeker’s progress towards completion of employability development plan and modifies as necessary.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Two years experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
• Two years experience in presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• One year experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
• One year experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year experience in using standard computer software programs for word processing, spreadsheets or databases.
• One year experience in narrative report writing.
• Must be an honorably discharged veteran.

A legible copy of Form DD214 must be dropped off at one of the Department of Human Resources (DHR) offices or fax your form to _Fax by 4:30 p.m. on the business day following the closing date on the posting. Veterans requiring additional information regarding DD214’s may contact Veteran’s Affairs .gov or by calling their office toll free at

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hire’s Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit our website at (Use the "Apply for this Job" box below)./

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job…