State Human Resource Analyst III

Summary Statement

The selected incumbent will serve as a primary point of contact for questions and inquiries related to member benefits, benefit programs, related policies and procedures, and provide direct support for the daily operations of the Statewide Benefits Office.

Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments.

Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures.

• Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s).
• Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures.
• Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative actions as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures.
• Anticipates broad implications of actions/recommendations and defends recommendations and decisions.
• Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings.
• Conducts special reviews, studies and/or projects and presents findings.
• Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data.
• Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems.
• Participates in meetings, conference calls and/or presentations.
• May develop job aids, forms, or communications for area of expertise.
• May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

To learn more about the comprehensive benefit package, visit (Use the "Apply for this Job" box below)..

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, and gender identity or expression.