Program Manager

Program Manager – Benefits

The Program Manager - Benefits manages U.S. absence and health management programs and serves as the strategic and operational owner of absence policy standards, operating models, system alignment, and vendor oversight. The position ensures compliance, consistency, scalability, and a positive associate experience.

The role acts as the primary owner of U.S. leave and disability administration, including oversight of third‑party administrators, and leads U.S. health management initiatives such as condition management, preventive health, and well‑being programs. Working closely with Total Rewards, HR Solutions, HR Shared Services, Legal, Finance, HR Technology, and external vendors, the role supports effective policy execution, risk management, data integrity, and alignment with Avantor's Global Benefits Administration Governance Framework.

• Act as TPA relationship owner, overseeing U.S. leave and disability operations, escalations, performance, and renewals.
• Identify and elevate alignment issues between policy intent, system configuration, payroll treatment, and employee communications.
• Manage U.S. health management and condition programs, aligned with medical and wellness strategy.
• Support communication strategy and execution for absence, leave, and health management programs, including guidance for associates, managers, and HR partners.
• Maintain process documentation, training materials, and knowledge content to support consistent administration and issue resolution.
• Partner with HR Shared Services, HR Technology, Payroll, and external vendors to resolve administration issues, support integrations, and improve operational effectiveness.
• Analyze key absence and health metrics and provide recommendations to support decision-making.
• Serve as a subject‑matter resource for HR teams and raise complex issues to leadership.
• Develop guidance, training, and knowledge content to support consistent execution.
• Perform other duties as assigned.

• Bachelor’s degree required.
• 5+ years of progressive experience in absence management, leave administration, disability, or health & welfare benefits.
• Strong working knowledge of U.S. leave programs (FMLA, ADA, STD/LTD, state leaves) and vendor‑administered leave models.
• Experience managing enterprise vendors and complex stakeholder environments.
• E x perience with Workday Leave and Time Off modules and HR case management tools (e.g., Service Now) highly preferred.
• Global or multi‑country benefits experience, including statutory compliance and harmonization efforts.
• Strong analytical skills with ability to interpret absence and health data trends.
• Proven ability to operate at both strategic and executional levels in a transformation environment.
• Highly organized, detail oriented, and capable of managing competing priorities.

The expected pre‑tax pay for this position is $78,000.00 – $. Actual pay may differ depending on relevant factors such as prior experience and geographic location.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at r and let us know the nature of your request and your contact information.

Requests for accommodation will be considered on a case‑by‑case basis.