Human Resource Supervisor

Summary Statement

This position within the Department of Human Resources serves as a key member of the Workforce Support Services team, providing centralized support to a verity of State of Delaware agencies. In this role, the incumbent will promote positive employee relations through effective staff supervision and by interpreting, explaining, and applying applicable laws, rules, regulations, polices, and procedures. The position is responsible for developing solutions, providing recommendations, and offering guidance and direction to our team members on workforce-related matters.

Strong attention to detail, communication, and problem-solving skills are essential for success in this role.

Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments.

Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed. Provides guidance, direction and recommendations to employees, management and others based on findings, rules, regulations, policies, guidelines and precedents that impact assigned area of human resources. Depending on the size of an assigned agency and operations, employees perform professional human resource work specializing in one or more human resource functions or perform professional human resource work as a generalist for all human resource functions of one or more assigned agencies.

Applies, explains, and ensures compliance with state and federal human resource laws, rules, regulations, standards, policies and procedures. Analyzes inquiries, needs and challenges; assesses organizational impact; evaluates alternatives/options and makes recommendations. Explains and supports human resource related actions and recommendations. Reports workplace risk management issues to leadership (e.g., safety, health). Researches, collects, analyzes and evaluates data and information from a variety of sources and documents findings in narrative and statistical reports.

Utilizes automated human resources information systems or other computerized systems to research and report on data; may perform quality reviews of data in systems. Conducts special assignments and studies. Participates in interviews, meetings, conference calls and/or presentations. May calculate, resolve discrepancies and report on data for an agency’s payroll.

JOB REQUIREMENTS for Human Resource Supervisor

• Applicants must possess at least one of the following:
  Possession of a Bachelor’s degree or higher.
  OR
  Four years of professional human resource experience.
  OR
  Three years of professional human resource experience AND a Statewide Human Resource Certification or professional human resource certification.
• Three years’ experience in performing professional human resource work in support of a human resource function.
• Three years’ experience in providing guidance, direction and recommendations to employees, management or others on inquiries and/or challenges.
• One year of experience in ensuring compliance with human resource laws, rules, regulations, standards, policies and procedures.
• Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR…