Global Immigration Program Manager

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up.

We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The immigration team owns the day‑to‑day operations and continuous improvement of our global immigration program. As a Global Immigration Program Manager, you’ll own a high‑impact portfolio of cases and vendor relationships, ship clear guidance, and use data to improve speed, quality, and cost in service of our business and employees.

• Serve as a key subject‑matter expert on global immigration across major categories (e.g., H‑1B, TN, E‑3, L‑1, O‑1, PERM/green card, J‑1), providing clear guidance, scenario planning, and recommendations to HR and business partners, with escalation support from senior leaders and external counsel on the highest‑risk matters.
• Build and improve the immigration operating model: document and standardize processes; partner with Tier 1/Tier 2 teams so they can reliably run repeatable work; identify and close gaps in enablement and controls.
• Manage the annual H‑1B CAP portfolio and ongoing case lifecycle (portability, amendments, extensions) to avoid business disruption: own timelines, documentation readiness, vendor coordination, and stakeholder communication.
• Support global expansion and M&A work streams by assessing work authorization feasibility, cost, and timelines; contribute to go/no‑go guidance and implementation playbooks in partnership with Legal, Global Mobility, and other People partners.
• Establish crisp intake and employee/manager communications: maintain Jira/HRIS request flows, publish FAQs and how‑to guides, and provide calm, structured updates during regulatory changes or travel disruptions.
• Define and maintain operational KPIs (e.g., time‑to‑file, approval rate, error/redo rate, cost‑per‑matter); run regular reviews with your manager and partner teams and drive continuous improvement experiments based on data.
• Partner with HR Tech/People Analytics to translate immigration needs into clear requirements, automate repetitive workflows, strengthen document controls, and ship dashboards that reduce manual work and error paths.

• 5+ years corporate immigration and/or global mobility experience across in‑house and/or top‑tier law firm environments, including deep US expertise and practical exposure to multi‑country issues.
• 1–2+ years providing work direction or mentorship and/or running a scaled vendor/outsourced workload (no direct reports required): you raise the bar through clear expectations, SOPs, and metrics, and are comfortable managing day‑to‑day operations within your scope.
• Strong program and project management skills: you simplify complex requirements, keep multiple work streams on track, and leave behind documentation and playbooks that others can run independently.
• Demonstrated success building or scaling immigration/mobility programs (policy, controls, enablement, vendors, reporting) with measurable improvements…