Manager, AI-Driven & CX Systems
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-02-18
Listing for:
Coinbase
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst, Data Analyst, Data Science Manager, IT Consultant
Job Description & How to Apply Below
A leading cryptocurrency exchange is seeking a seasoned Manager of Consumer Content & Knowledge Systems to drive the strategy and systems that support customer-facing knowledge across various platforms. The ideal candidate will have over 4 years of experience in knowledge management and a strong fluency in AI technologies. Responsibilities include managing a global team, setting KPIs, and ensuring effective knowledge delivery.
The position offers a competitive salary range of $148,835—$175,100 USD and emphasizes a strong company culture focused on collaboration.
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