Problem Manager: Root-Cause Expert IT Stability
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-04-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-04-30
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
A leading consulting firm is seeking a Problem Manager to lead the lifecycle of IT problem management. The role involves managing incidents, conducting root cause analyses, and implementing corrective actions to prevent recurrence. Ideal candidates will have strong ITIL knowledge and experience in federal IT environments. Responsibilities include prioritizing problems and collaborating with incident management teams to maintain system stability.
The position offers a competitive salary range between $94,100 - $132,500.
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