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Senior Enterprise IT Support Specialist - SECRET Clearance

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is seeking a Senior Customer Service Representative to provide advanced technical support for users in a federal environment. Responsibilities include troubleshooting complex issues, maintaining high-quality service management, and developing user documentation. Qualified candidates should have an Associate’s degree in IT or relevant experience with significant end-user support experience. Strong analytical and communication skills are essential for this role, along with U.S. citizenship and the ability to obtain a security clearance.
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Position Requirements
10+ Years work experience
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