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Junior IT Escalation Manager: Incident Coordination
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-05-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-21
Job specializations:
-
IT/Tech
IT Support, IT Specialist, IT Consultant
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Junior Escalation Manager to support IT incident resolution. This role involves monitoring escalated tickets, ensuring effective communication, and maintaining documentation in a federal environment. Candidates should have a Bachelor's degree and up to 3 years of relevant experience.
The position offers a competitive salary range of $70,000 to $97,400 and the opportunity to work within a dynamic team dealing with critical incidents. A current secret security clearance is required.
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