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ITIL Specialist, Mid - Federal ITSM Process Optimizer
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-05-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, IT Support, IT Specialist
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a skilled ITIL Specialist, Mid to lead the enhancement of IT service management processes. The ideal candidate will possess 4–7 years in IT service management, guiding the design and implementation of ITIL-aligned workflows.
Responsibilities include developing process documentation, defining KPIs, and ensuring compliance in a dynamic federal IT environment. A bachelor's degree in a related field and a current secret security clearance are required.
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