Application Analyst II

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Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location:
Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Days

SALARY RANGE: 71,656.YEARLY

General

Summary:



Under direct supervision, the Application Analyst II is responsible for working with other analysts and technical staff to conceptualize function and data structures, and create functional specifications to meet customer expectations. Responsible for coordinating between Information Technology and customers all aspects of information systems to ensure that existing and future systems facilitate, and enhance quality and regulatory requirements. Provide ongoing professional support for a designated suite of applications.

This includes planning, implementing and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems and software environments. Responsible for providing hardware, software and application support.

This particular Analyst will support our Epic Cadence Scheduling module

Responsibilities:

1. Exercise independent judgment and discretion in providing ongoing professional support for a designated suite of applications including planning, implementing and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems and software environments
2. Apply advanced knowledge of information technology methodologies while leading, guiding, and monitoring the analysis, design, implementation and execution of applications and technologies. a. Application Analyst II will be responsible for projects with complex scope that requires integration across several different software modules and or applications.
3. Works with other analysts and technical staff to conceptualize function and data structures and create functional specifications to meet customer expectations a. Assists in modifications to existing functionalityb. Assists in troubleshooting efforts and formulates interdisciplinary "task force" groups for multi-application or multi-platform troubleshooting efforts
4. Demonstrates accountability and collaboration as a team member by working successfully with internal and external clients. a. Presents ideas and instructions clearly, verbally and in writing using appropriate presentation tools as needed. b. Practices reflective listening skills c. Demonstrates courteous, timely, and professional approach in dealing with clients and co-workers. d. Follows up with clients on unresolved problemse. Participates in formal and informal training activities and trains end-users.f. Assists in leading design sessions with end-users
5. Assists with analyzing trends and helps create, develop and maintain performance goals and regularly report results and outcomes to management team as requireda. Utilizes emerging technology research and presentation of findings to management and end-user community
6. ) Monitors and tracks highly detailed and multiple complex projects.a. Plans and works on joint projects, and coordinates with others to achieve objectives. b. Serves as a member of multiple project teams.
7. Adheres to IT guidelines and procedure relevant to job responsibilities.
8. All other duties as assigned within the scope and range of job responsibilities

Required Education, Credential(s) and

Experience:

• Education:
  
  Associate Degree or above
• Credential(s):
  Related cert within 6months of hire, if not already obtained
• Experience:
  
  Minimum of 3 years of relevant experience attributable to the application being supported, Epic Cadence healthcare scheduling module.

Preferred Education, Credential(s) and

Experience:

• Education:
  
  Bachelor Degree
• Credential(s):
  Epic certified. Healthcare credentials.

• Experience:
  
  Five (5) or more years experience with hospital registration, scheduling, and referral workflows preferred. Epic Cadence, Referrals, MyChart, and Welcome experience is an additional benefit.

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