Dover, DE - IT - DelDOT - Technology & Innovation Services - Product Specialist - AI Centric Developer

Product Specialist 4 – AI Centric Developer

The Delaware Department of Transportation (DelDOT) is seeking a highly motivated AI Developer to support the delivery and implementation of artificial intelligence solutions across the agency. This role is focused on turning AI concepts into practical, production-ready applications that improve operations, enhance customer experience, and drive innovation across multiple divisions. The ideal candidate will be hands-on, execution-focused, and capable of working across teams to identify, develop, and deploy AI use cases in a government environment.

Key Responsibilities:

• Lead the design, development, and deployment of AI-driven solutions across DelDOT divisions.
• Translate business needs into functional AI applications, ensuring successful project delivery and measurable outcomes.
• Collaborate with stakeholders across the agency to identify high-impact AI use cases.
• Help lead and actively contribute to the DelDOT AI Working Committee, facilitating discussions, gathering requirements, and guiding implementation strategies.
• Build, test, and maintain AI models and systems, ensuring scalability, reliability, and security.
• Integrate AI solutions into existing systems and workflows.
• Provide technical guidance and mentorship on AI capabilities and best practices.
• Support ongoing AI initiatives, including occasional assistance with DelDOT's DMV chatbot ("Della"), particularly during extended Wednesday hours as needed.
• Stay current with emerging AI technologies and recommend new tools or platforms as appropriate.

Required Qualifications:

• Experience developing and deploying AI/ML solutions in production environments.
• Strong understanding of cloud platforms, particularly Google Cloud and Microsoft Azure.
• Ability to quickly learn and adapt to new platforms and technologies.
• Experience working in cross-functional teams and delivering projects end-to-end.
• Strong problem-solving skills with a focus on practical implementation and delivery.
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with additional programming languages such , Java, C#, or similar.
• Familiarity with public sector or government environments.
• Experience working with AI governance, ethics, or policy frameworks.
• Knowledge of chatbot development, natural language processing (NLP), or automation tools.

Work Environment & Benefits:

• Standard schedule:
  Monday–Friday, 8:00 AM – 4:30 PM. Occasional extended hours on Wednesdays may be required for system support.
• 37.5-hour workweek promoting work-life balance.
• Flexible work environment with hybrid/remote options available.
• Collaborative and forward-thinking team focused on innovation and public service impact.