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Senior Enterprise IT Support Specialist
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-07-19
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Senior Customer Service Representative to provide advanced support for enterprise IT services within a federal environment. The successful candidate will manage complex incidents, apply troubleshooting methods, and assist users with system access and remediation.
The ideal applicant will have an Associate's degree in a relevant field or equivalent experience, coupled with 5-8 years of support in government service desk environments. The role includes creating documentation and providing training to reduce recurring issues.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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