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Senior Problem Manager: ITIL Lead & Root-Cause Expert
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Problem Management Lead to drive end-to-end problem management. You will oversee the lifecycle from detection to closure, collaborate with incident and change teams, and drive data-driven improvements to stability and user experience.
The role requires 8+ years in IT service management, strong root cause analysis, ITIL proficiency, and a current secret security clearance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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