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Enterprise CX Solution Architect & Build Lead
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-07-22
Listing for:
Zoom
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Zoom is looking for a Solution Architect to join the PSO team in Dover, DE, supporting Contact Center delivery across the Americas. This hybrid role involves technical vision for enterprise implementations and hands-on configuration, making you the technical anchor for strategic client engagements.
You will create high-level designs, lead workshops with stakeholders, and mentor junior engineers. Bring your expertise from complex contact center environments to ensure successful project delivery, enhancing both customer experience and operational efficiency.
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