Dover, DE - IT - DTI - Operations Office - Business Subject Matter Expert 3

Platform/Observability Engineer

We are seeking a highly skilled Platform/Observability Engineer to design, implement, and support enterprise-scale telemetry and automation solutions. This role focuses on building and maintaining Open Telemetry (OTel) pipelines, developing CI/CD workflows, and enabling infrastructure automation in hybrid cloud and on-prem environments. The ideal candidate combines strong engineering and operational expertise, with experience in modern Dev Ops, observability, and Git Ops practices.

You will work closely with Platform Engineering, Security, and Infrastructure teams to deliver scalable, self-service solutions and ensure the reliability and performance of enterprise systems.

Key responsibilities and required experience include:

• Architecting and implementing Open Telemetry (OTel) pipelines
• Infrastructure automation using Ansible as Code
• CI/CD pipeline development and operational support
• Git Hub Actions and Git Ops workflows
• Log aggregation and telemetry pipeline troubleshooting
• Enterprise platform engineering and operational support
• Experience working in hybrid cloud/on-prem enterprise environments
• Strong documentation and collaboration skills
• Experience with building self-service workflows

Preferred technologies/platform exposure:

• Grafana Cloud / Grafana Enterprise
• Open Telemetry Collector
• Ansible Automation Platform
• Git Hub Enterprise
• Terraform
• Zscaler
• Linux administration
• Azure and/or AWS exposure
• Grafana dashboard development and observability engineering
• Experience supporting Zscaler-related engineering and integrations

Additional Notes:

This resource will work closely with Platform Engineering, Security, and Infrastructure teams. The role requires both engineering and operational support capabilities. Strong troubleshooting and architectural design skills are important. Public sector or large enterprise experience is preferred.