Data Center Operations Engineer

Introduction

Looking for a rewarding career in the fast‑paced technology industry? Look no further! The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. DTI employees have the chance to work with 'best in class IT companies' offering experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of its employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale. To learn more visit DTI’s Website at (Use the "Apply for this Job" box below). DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

The principal responsibilities for the Systems Administration Analyst is to provide highly effective technical support for DTI’s technical infrastructure. Highly effective means that the services for the assigned assets are provided in a way that is efficient, meets the needs of the customers (both DTI and other state agencies) and customers in compliance with DTI policy and procedures. The services will be primarily rendered through a combination of personal effort, joint effort with others in the workgroup, and collaboration with other DTI staff, vendors, and customers.

The Systems Administration Analyst is expected to possess strong technical proficiency in one or more of the core Technology Domains, technical proficiency in several others, and technical awareness in the rest. The incumbent will report to the System Administration Manager. Day to day task assignments may be provided by a Senior Analyst in the workgroup. The Technology Domains include the following:

• Server Infrastructure
• Microsoft Technologies
• Linux
• Support
• VMWare Virtualization
• Database
• Project Management
• Web Engineering Support Planning

Selective Requirement:

Selective Requirements must be met in addition to the job requirements. Applicants that do not possess the selective requirement will not be qualified.

Applicant must possess a high school diploma or GED.

Preferred

Qualification:

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

Possess a bachelor’s degree with emphasis in Computer Science, Information Systems, Telecommunications, Network Security, or a related field.

JOB REQUIREMENTS for the DTI Systems Administration Analyst Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Possess a minimum of three years of technical experience in one or more of the core technical requirements and related product support in a 24x7 operational environment. Experience should include installation and configuration, version testing, debugging, installation of patches, direct technical vendor interactions. Specific technical components and/or skills are preferred with one or more of the Technology Domains listed below.

• Mid Range Server Support – Windows, LINUX, UNIX
  - Server 2022, 2019, 2016, 2012 and 2008, Red Hat/Oracle Enterprise Linux 7, 8, 9
• Middleware Support – SFTP, Oracle IAM, SharePoint, XML, F5, IDPA
• Web Engineering Support – Web Sphere, Apache, IIS, XML
• Configuration Management – Ansible, Desired State Config

Possess a minimum of one year of experience with configuration management tools and practices.

Possess good communications (verbal and written) and presentation skills.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Pre-employm…