Labor Law Enforcement Officer , II, III

Summary Statement

Join DOL as a Labor Law Enforcement Officer where you will be responsible for enforcing Federal and State Anti-Discrimination Laws throughout Delaware. In this role, you will conduct intake interviews for generating charges of discrimination, investigate discrimination complaints, facilitate mediation and conciliations, and conduct on-site inspections regarding civil rights requirements. Duties include analyzing relevant and pertinent data for recommending preliminary and final determinations;

ensuring timely processing of complaints by coordinating, monitoring, and streamlining procedures; and providing community outreach/education concerning equal opportunity and nondiscrimination requirements. You will serve diverse populations, ensure equitable access to services, and assist individuals throughout the process.

Upon satisfactory completion of department promotional standards and job requirements, employees may be eligible to be promoted to the next level.

• Read, write, and speak Spanish fluently.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• Investigates and resolves complaints and enforces various state labor standards and civil rights laws.
• Advises employers, employees, attorneys, and other interested parties of the applicability and interpretation of the various laws; provides information to the general public regarding labor standards and civil rights laws, regulations, and filing procedures.
• Gathers, examines, and interprets data such as payroll, medical and other records to determine amounts due; collects wages and benefits if applicable.
• May participate in annual prevailing wage survey of contractors; provides prevailing wage determinations to governmental entities, contractors, architects, contracting agencies, and others requesting information.
• Prepares case summaries, reports, and correspondence for cases. Maintains records of complaints received and disposition of cases.
• Keeps abreast of changes in the law, new interpretations; attends training seminars or conferences.

• Bachelor's degree or higher which includes coursework in conducting studies, descriptive statistics, inferential statistics, and studying laws, rules, or regulations.
• OR:
  • Six months experience in conducting investigations which includes conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
  • Six months experience in resolving labor law or employment discrimination complaints.
  • Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months experience in narrative report writing.

• One year experience in conducting investigations which includes conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• OR:
  • Six months experience in resolving labor law or employment discrimination complaints.
  • Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months experience in narrative report writing.

• Three years experience in conducting investigations which includes conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• Three years experience in resolving labor law or employment discrimination complaints.
• Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Two years experience in developing and conducting staff training.
• Two years experience in narrative report writing.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in…