Field Collector
Job in
Dover, Kent County, Delaware, 19903, USA
Listed on 2026-06-02
Listing for:
Chesapeake Utilities Corporation
Full Time
position Listed on 2026-06-02
Job specializations:
-
Supply Chain/Logistics
Driver, Delivery
Job Description & How to Apply Below
Career Opportunity
Position:
Field Collector I
Location:
Dover, DE
What makes us great:
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
Your role in our success:
This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.
What you'll be working on:
* Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.
* Collect payments from delinquent accounts.
* Deliver personal contact notices during the winter moratorium.
* Follow all Chesapeake Utilities and Public Service Commission guidelines.
* Support metering department when necessary.
* Program electronic reading devices and install them on meters.
* Understand and comply with Company safety policies and procedures.
* Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.
* Perform other duties as assigned.
Who you are:
* Must be friendly, courteous and concerned when approaching customers in the field.
* Must accurately read a gas meter or other measurement device used.
* Can demonstrate good math skills.
* Conscientious work ethic.
* Excellent customer contact skills.
* Ability to perform substantial amount of walking, standing, and lifting of meters.
* Must be able to adapt to various weather conditions since duties are performed primarily outside.
* Knowledgeable of Company safety rules, regulations, procedures and policies.
* Normal level of visual and hearing ability.
* Ability to work independently.
* Valid driver's license with responsible driving history.
Where you'll be working:
* Office and field surroundings.
* Working around potentially hazardous/flammable substances and dogs.
* Able to lift 20 to 50 lbs.
* Response to emergency situations during regular work hours as well as after hours.
* Position is stressful at times due to the interaction with delinquent customers.
What's in it for you?
* Competitive base salary
* Fantastic opportunities for career growth
* Cooperative, supportive and empowered team atmosphere
* Annual bonus and salary increase opportunities
* Monthly recognition events
* Endless wellness initiatives and community events
* Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
* Paid time off, holidays and a separate bank of sick time
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email
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