Dover, DE Branch Manager

Overview

Branch Manager

Dover, DE

350 Lafferty Lane, Bldg A, Dover, DE 19901

Peirce Phelps is looking for a talented Branch Manager for our Dover, DE location. The Branch Manager assigns and directs all work performed in the branch and manages all areas of branch operations. The Manager will mentor and develop staff, foster a positive work environment, ensure customer satisfaction and proper branch operation.

The Branch Manager exercises complete responsibility for developing and managing a business operation that increases sales, profitability, market share, and customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.

The successful candidate will have a hands‑on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable achievement of sales targets.

• Minimum of 3 year's experience in HVAC industry preferred
• 5 years inside sales experience
• Must have good computer skills:
  Excel, MS Outlook, Word, and other types of Point of Sale system
• Solid oral and written communications skills
• Capable of working in a fast‑paced environment
• Strong customer service skills with the ability to problem solve preferably with little supervision
• Knowledge of air conditioning, heating, refrigeration and ventilation parts and equipment at a wholesale distribution level a plus

High school diploma/GED required (Bachelor's degree preferred)

Peirce-Phelps is dedicated to employing the best workforce in the industry, building strong relationships with our suppliers and helping our customers succeed. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our store locations to our e‑Commerce and mobile platforms, our team has the tools to help you grow your career.

Find out more about Peirce Phelps at

• Highly competitive pay
• Comprehensive benefits package
• Medical, dental, vision
• HSA available
• Wellness incentive program
• 401k w/ company match
• 3 weeks paid vacation
• 6 sick days
• 9 paid holidays + 2 floating holidays
• Short‑ and long‑term disability
• Life insurance
  
  Supplemental insurance available
• Tuition reimbursement
• Career growth and advancement opportunities

• Recruiters, please don't contact this job poster.
• Do NOT contact us with unsolicited services or offers.

• Inside sales and customer service
• Create, develop and maintain customer and vendor relationships
• Manage and develop branch employees: counter sales, warehouse, receiving/shipping, delivery
• Review, analyze and manage products of sales inventory stock levels
• Communicate to all levels of staff any HVAC product issues or problems
• Lead branch efforts to ensure store standards are met