Branch Manager

Peirce-Phelps is a subsidiary of the largest Fortune 500 independent HVAC/R distribution company in the world,
Watsco, Inc
. (NYSE:

WSO).

At Peirce-Phelps we proudly distribute industry-leading brands such as Carrier, Bryant, Payne, and many others, as well as a full line of parts, supplies and accessories necessary for HVAC installations and repair. Founded in 1926, Peirce-Phelps now has 21+ locations servicing the Pennsylvania, New Jersey and Delaware areas. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best-in-class service.

Peirce Phelps is looking for a talented Branch Manager for our Dover, DE location. The Branch Manager assigns and directs all work performed in the branch and manages all areas of branch operations. The Manager will mentor and develop staff, foster a positive work environment, ensure customer satisfaction and proper branch operation.

The Branch Manager exercises complete responsibility for developing and managing a business operation that increases sales, profitability, market share, and customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.

The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable the growth and achievement of sales targets.

• Inside sales and customer service
• Create, develop, and maintain customer and vendor relationships
• Manage and develop branch employees: counter sales, warehouse, receiving/shipping, delivery
• Review, analyze and manage products of sales inventory stock levels
• Communicate to all levels of staff any HVAC product issues or problems
• Lead branch efforts to ensure store standards are met

• Minimum of 3-years experience in the HVAC industry preferred
• 5 years of inside sales experience
• Must have good computer skills:
  Excel, MS Outlook, Word, and Point of Sale systems
• Solid oral and written communication skills
• Capable of working in a fast-paced environment
• Strong customer service skills with the ability to problem solve, with minimal supervision
• Knowledge of air conditioning, heating, refrigeration and ventilation parts and equipment at a wholesale distribution level

High school diploma/GED required (Bachelor's degree preferred)

Peirce-Phelps is dedicated to employing the best workforce in the industry, building strong relationships with our suppliers and helping our customers succeed. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our store locations to our e-Commerce and mobile platforms, our team has the tools to help you grow your career.

Find out more about Peirce-Phelps at

• Highly competitive pay
• HSA available
• Wellness incentive program
• 401k w/ company match
• 6 Sick days
• 9 Paid holidays + 2 floating holidays
• Short- and long-term disability
• Life insurance
• Tuition Reimbursement.
• Career growth and advancement opportunities.

Learn more about the history of Peirce Phelps HERE.