Revenue Cycle Manager

Job Description

Revenue Cycle Manager will be responsible for overseeing all aspects of the revenue cycle. This role defines departmental objectives and provides essential support to ensure their attainment. From managing billing processes and claims follow-up to collections and revenue integrity, the manager oversees all activities related to accounts receivable. Serving as a subject matter expert, they stay updated on contemporary best practices, fostering team integration and excellence in achieving executive goals.

With strong leadership skills and a commitment to continuous improvement, the Revenue Cycle Manager plays a vital role in optimizing revenue cycle performance and ensuring the financial health of the organization.

• Manages the daily operations of department. Collaborates with the department management team in planning, program development, human resource management, customer satisfaction, communication and compliance with regulatory agencies.

• Evaluates service needs and volumes and adjusts staffing levels accordingly. Maintains effective and appropriate staffing and staff scheduling for overall claim volume.

• Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews. Oversees department timekeeping and payroll. Collaborates with HR concerning employee issues and performance. Conducts employee coaching, counselling, disciplinary actions and annual appraisals. Monitors staff adherence to hospital and departmental policies and procedures.

• Partners with the department director to identify and drive quality and performance improvement initiatives. Participates in establishing mechanisms to design, measure, maintain, and improve the performance and quality of department services. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures.

• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards

• Communication

• Leadership

• Accountability

• People Management

• Contract Interpretation

• Continual Process Improvement

• Management Reporting

• Revenue Cycle Operations

• Action Planning

• Taking Initiative

• High School Diploma or Equivalent is required.

• Five (5) years of experience in Revenue Cycle Claims, billing, and Insurance and Follow up

• Three (3) years of supervisory experience.

• Bachelor’s Degree

• HFMA Certification Eight (8) years’ experience Revenue Cycle Insurance and Claims, billing, and Insurance and Follow up Five (5) years Supervisory Experience .

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

• May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. For roles requiring driving:
  Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Lake Park Building

West Valley City

Utah

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.51 - $51.73

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package…