Manager, Construction Information
Listed on 2026-06-28
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Management
Operations Management, Project & Program Management, Client Relationship Manager
The Manager, Construction Information is a strategic and people-focused leader that manages and develops a team of industry and regional experts responsible for expanding commercial construction project coverage through relationship-driven data acquisition. This role plays a critical part in driving growth by identifying new data sources, strengthening industry partnerships, and ensuring high-quality market intelligence across regions.
This role is responsible for guiding team performance, optimizing processes, and using data-driven insights to identify coverage gaps and implement continuous improvements. In addition, this role partners closely with commercial teams to support customer retention efforts and represents Dodge at industry events to build relationships and generate new opportunities.
This is a full-time position and reports directly to the Director, Data Acquisition.
Preferred LocationThis is a remote, home‑office based role and candidates located in the continental United States will be considered, however there is a preference to hire in the Central time zone. Ideal candidate locations are MI, IL, WI, MN, IA, MO, OK, or TX.
Travel RequirementsExpected travel is up to 10% for this role.
Essential Functions- Lead, coach, and develop a team of 10-15 industry and regional experts focused on expanding commercial construction project coverage through relationship-building and data acquisition
- Oversee team performance, including conducting performance reviews, managing employee development, and handling scheduling and performance-related matters
- Develop and execute regional strategies to increase project data acquisition by identifying target markets, opportunities, and outreach approaches
- Analyze data and perform research to gauge construction activity levels in major cities and counties to compare project coverage
- Conduct market research and industry outreach to identify and evaluate new sources of project data
- Maintain and prioritize target account and relationship lists, including defining outreach strategies and assigning actions to team members.
- Ensure comprehensive knowledge and documentation of regional project data sources, establishing standards and oversight for accurate maintenance of the source repository across the team
- Analyze regional performance to identify coverage gaps, process inefficiencies, and performance issues; implement data-driven improvement plans with clear timelines
- Evaluate processes and data quality using historical benchmarks and cross-regional comparisons to drive continuous quality improvement plans
- Maintain deep knowledge of the construction lifecycle, industry trends, and project pipelines to inform strategy and team direction
- Partner with commercial teams to support customer retention efforts by contributing industry expertise in client meetings and presentations
- Represent Dodge at trade shows and industry events, building relationships and generating leads for new data acquisition sources
Bachelor's degree in Business, Construction Management, or a related field, or equivalent professional experience;
Relevant leadership certifications preferred.
- 7+ years of experience in customer success, account management, construction management, or client operations
- Strong knowledge of the commercial construction industry
- Demonstrated leadership background or experience with responsibility for driving team operations and performance
- Experience managing customer interactions and building long‑term client relationships
- Customer‑centric mindset with ability to assess customer needs and support retention strategies
- Proven ability to build effective internal partnerships across cross‑functional teams.
- Skilled in managing and strengthening relationships with external stakeholders and strategic partners.
- Effective written communication skills
- Strong problem‑solving skills, including conflict resolution
- Experience in the construction industry
- Experience working in a remote environment and working with international teams
- Management training or leadership certifications
- Proficiency in Excel…
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