Senior Program Manager, Field Services

Job Description

Take Your Construction Career to the Next Level!

Kleinfelder, a Forbes' Top Employer for Engineers in North America, is committed to a people-first culture, technical excellence, and creating opportunities where employees can thrive!

Are you ready to be challenged, make a difference, and experience professional growth in your career? Kleinfelder's Construction Services team is looking for you! From construction management and observation/inspection services to laboratory testing and materials and forensic engineering, our Construction Services market helps to develop and maintain America's infrastructure and supply chain and is a recognized industry leader with more than 25 accredited laboratories.

Kleinfelder is seeking an experienced Senior Program Manager, Field Services, to lead and grow our Delaware field services practice.

This position serves as the department manager for the Delaware Field Services practice and is responsible for the operational, financial, and strategic performance of the department, including revenue growth, profitability, staff utilization, business development, client management, and project delivery.

The Department Manager will lead a multidisciplinary team providing construction inspection, construction management, surveying, utility locates, and related field services throughout the region. The successful candidate will drive departmental growth through client development, opportunity pursuits, staff development, and operational execution of the business plan.

This position will be based in Dover, DE.

• Provide overall leadership and direction for the Delaware Field Services Department, ensuring alignment with company goals and strategic initiatives.
• Develop and execute annual business plans focused on revenue growth, profitability, utilization, backlog, and market expansion.
• Accountable for achieving department financial performance metrics including revenue, utilization, profitability, and accounts receivable objectives.
• Monitor department workload and backlog to ensure consistent staff utilization and efficient resource allocation.
• Analyze operational and financial performance metrics and implement corrective actions as needed to meet business objectives.

• Lead business development efforts and serve as a key client account manager for strategic public and private sector clients.
• Identify, pursue, and secure new business opportunities that align with the department and division growth strategy.
• Lead or support strategic pursuits, proposals, interviews, and contract negotiations.
• Collaborate with market, regional, and technical leaders to expand services and increase market share.
• Maintain awareness of industry trends, client capital programs, and upcoming opportunities to position Kleinfelder for continued growth.

• Provide oversight of project execution to ensure projects are delivered safely, profitably, on schedule, and in accordance with client expectations.
• Ensure department projects consistently meet Kleinfelder's quality standards and contractual requirements.
• Direct staffing and resource allocation across projects to maximize utilization and project performance.
• Monitor project financial performance, including budgets, labor utilization, schedule adherence, contract compliance, and profitability.

• Recruit, develop, mentor, and retain high-performing technical and management staff.
• Lead succession planning efforts and develop future leaders within the department.
• Conduct performance evaluations and provide coaching, mentoring, and career development opportunities.
• Foster a culture of accountability, collaboration, innovation, safety, and professional growth.

• Bachelor's Degree in Civil Engineering, Construction Management, or related field from an accredited university.
• Professional Engineer (PE) license preferred.
• 9 to 12 years of related experience in construction engineering, field services, construction management, inspection, surveying, or related…