Senior Program Manager, Field Services
Listed on 2026-07-23
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Management
Operations Management, Project & Program Management, BD Manager
Take Your Construction Career to the Next Level!
Kleinfelder, a Forbes' Top Employer for Engineers in North America, is committed to a people‑first culture, technical excellence, and creating opportunities where employees can thrive. Kleinfelder’s Construction Services team offers a dynamic environment that encompasses construction management, inspection services, laboratory testing, and forensic engineering. The department is recognized as an industry leader with more than 25 accredited laboratories.
Step into Your New RoleKleinfelder is seeking an experienced Senior Program Manager, Field Services to lead and grow our Delaware field services practice. The position serves as the department manager for the Delaware Field Services practice and is responsible for the operational, financial, and strategic performance of the department. Responsibilities include revenue growth, profitability, staff utilization, business development, client management, and project delivery. The Department Manager will lead a multidisciplinary team providing construction inspection, construction management, surveying, utility locates, and related field services throughout the region.
ResponsibilitiesDepartment Leadership & Financial Performance
- Provide overall leadership and direction for the Delaware Field Services Department, ensuring alignment with company goals and strategic initiatives.
- Develop and execute annual business plans focused on revenue growth, profitability, utilization, backlog, and market expansion.
- Accountable for achieving department financial performance metrics including revenue, utilization, profitability, and accounts receivable objectives.
- Monitor department workload and backlog to ensure consistent staff utilization and efficient resource allocation.
- Analyze operational and financial performance metrics and implement corrective actions as needed to meet business objectives.
- Lead business development efforts and serve as a key client account manager for strategic public and private sector clients.
- Identify, pursue, and secure new business opportunities that align with the department and division growth strategy.
- Lead or support strategic pursuits, proposals, interviews, and contract negotiations.
- Collaborate with market, regional, and technical leaders to expand services and increase market share.
- Maintain awareness of industry trends, client capital programs, and upcoming opportunities to position Kleinfelder for continued growth.
- Provide oversight of project execution to ensure projects are delivered safely, profitably, on schedule, and in accordance with client expectations.
- Ensure department projects consistently meet Kleinfelder’s quality standards and contractual requirements.
- Direct staffing and resource allocation across projects to maximize utilization and project performance.
- Monitor project financial performance, including budgets, labor utilization, schedule adherence, contract compliance, and profitability.
- Recruit, develop, mentor, and retain high‑performing technical and management staff.
- Lead succession planning efforts and develop future leaders within the department.
- Conduct performance evaluations and provide coaching, mentoring, and career development opportunities.
- Foster a culture of accountability, collaboration, innovation, safety, and professional growth.
- Bachelor’s Degree in Civil Engineering, Construction Management, or related field from an accredited university.
- Professional Engineer (PE) license preferred.
- 9 to 12 years of related experience in construction engineering, field services, construction management, inspection, surveying, or related markets.
- 5 years of leadership experience with direct responsibility for staff management, operational performance, and business development.
- Demonstrated success managing business performance metrics including revenue growth, utilization, profitability, backlog, and client development.
- Proven experience developing and maintaining strategic client relationships and winning new work.
- Strong understanding of project…
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